This may seem like the easiest step of the process, but it actually can be quite complex. If you don’t do it right, then it can add days on to the arrival time of the customer’s order. All of our shipping is done through Canada Post express post. This ensures that all packages are provided with a tracking number.
We have a 2 pm eastern standard time cut off for same-day shipping. If you get your order in and paid for by then, it generally gives us enough time to package your order and get it to the post office by 2 pm for it to ship out that same day. We know from experience that most other online dispensaries don’t offer this same day service.
All orders are shipped via Canada Post (Express Post). Shipping times are approximately 2-5 business days depending on your location, holidays, weather and order traffic. We do not ship any orders on weekends or holidays. We send tracking number out as soon as your order is packaged. Your tracking number will not show in the Canada Post system until it has been scanned at the post office. We do not offer refunds if the package arrives late due to postal issues or delays.